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Pricing

Simple, predictable pricing.

Generous on everything except AI tokens. When a cap hits, the AI stops cleanly and your tickets keep working manually. No overage charges, ever.

free

Free

€0

AI for 38 ticket conversations / month

  • 1 panel, 5 categories
  • 50,000 AI tokens / day
  • 90-day transcripts
  • All core ticket features
  • "Powered by" watermark on lifecycle embeds
Start free
Most popular

premium

Premium

€9.99

€8.25/ month

Billed annually as €99

AI for 231 ticket conversations / month

  • 5 panels, 10 categories each
  • 250,000 AI tokens / day
  • White-label (your brand, your server)
  • Pre-ticket modal questions
  • Smart inactivity handling
  • Advanced analytics

pro

Pro

€29.99

€24.92/ month

Billed annually as €299

AI for 1,154 ticket conversations / month

  • 15 panels, 15 categories each
  • 1,000,000 AI tokens / day
  • Everything in Premium
  • Clone categories when full
  • 25 staff roles
  • 730-day transcripts

enterprise

Enterprise

Custom

Per-deal pricing

AI coverage sized to your ticket volume

  • Everything in Pro
  • Custom AI token limits, daily and monthly
  • Custom panels, staff roles, and quick responses
  • Custom active-ticket and transcript limits
  • Priority support
  • Volume invoicing in EUR
Talk to us

Premium’s 3M monthly tokens covers roughly 200-250 average ticket conversations a month. Need more? One-shot token packs below.

Token packs

Need more AI tokens?

One-time top-ups stack on top of any plan. The AI restarts the moment the pack lands; nothing else changes. No subscriptions, no auto-renew.

  • Top-up

    500k

    tokens

    Covers ~38 average ticket conversations.

    €4.99

    ~€9.98 / 1M tokens

  • Standard

    2M

    tokens

    Covers ~154 average ticket conversations.

    €14.99

    ~€7.50 / 1M tokens

  • Bulk

    10M

    tokens

    Covers ~769 average ticket conversations.

    €49.99

    ~€5 / 1M tokens

  • Best value

    Mega

    50M

    tokens

    Covers ~4k average ticket conversations.

    €179

    ~€3.58 / 1M tokens

Compare plans

Every limit, every feature.

Same data your server reads from. Nothing fudged for marketing.

Free

Tickets
Unlimited
Panels per server
1
Categories per panel
5
Active tickets per user
1
Staff roles
3
Quick responses
5
Outgoing webhooks per panel
0
Transcript retention
90 days
AI tokens per day
50,000
AI tokens per month
500,000
Pre-ticket modal questions
-
Working hours and out-of-office
-
Smart inactivity handling
-
Clone categories when full
-
Custom embeds and branding
-
White-label (your brand, your server)
-
Web support widget (AI + staff handoff)
-
Public FAQ channel
-
Outgoing webhooks
-
No "Powered by" watermark
-
Advanced analytics
-

Premium

Tickets
Unlimited
Panels per server
5
Categories per panel
10
Active tickets per user
3
Staff roles
10
Quick responses
50
Outgoing webhooks per panel
1
Transcript retention
730 days
AI tokens per day
250,000
AI tokens per month
3,000,000
Pre-ticket modal questions
Working hours and out-of-office
Smart inactivity handling
Clone categories when full
Custom embeds and branding
White-label (your brand, your server)
Web support widget (AI + staff handoff)
Public FAQ channel
Outgoing webhooks
No "Powered by" watermark
Advanced analytics

Pro

Tickets
Unlimited
Panels per server
15
Categories per panel
15
Active tickets per user
5
Staff roles
25
Quick responses
200
Outgoing webhooks per panel
1
Transcript retention
730 days
AI tokens per day
1,000,000
AI tokens per month
15,000,000
Pre-ticket modal questions
Working hours and out-of-office
Smart inactivity handling
Clone categories when full
Custom embeds and branding
White-label (your brand, your server)
Web support widget (AI + staff handoff)
Public FAQ channel
Outgoing webhooks
No "Powered by" watermark
Advanced analytics

Enterprise

Tickets
Unlimited
Panels per server
Unlimited
Categories per panel
15
Active tickets per user
Unlimited
Staff roles
Unlimited
Quick responses
Unlimited
Outgoing webhooks per panel
1
Transcript retention
730 days
AI tokens per day
Unlimited
AI tokens per month
Unlimited
Pre-ticket modal questions
Working hours and out-of-office
Smart inactivity handling
Clone categories when full
Custom embeds and branding
White-label (your brand, your server)
Web support widget (AI + staff handoff)
Public FAQ channel
Outgoing webhooks
No "Powered by" watermark
Advanced analytics

Pricing FAQ

About paying for it.

Short answers to the questions buyers actually ask before clicking Choose plan.

AI Ticket Bot
ready to deploy

It’s not just an AI, it’s your AI.

Start free. Pay only when it pays off.

Add the bot in under a minute. Teach it with what your staff already knows. Move to a paid plan only when your server outgrows free.

  • Free forever tier

    Real, not a trial

  • No credit card

    To start using free

  • 14-day refund

    On subscriptions

  • Stripe + crypto

    Pay how you want